How Can We Help Today?
Owned and operated by MPA Management LLC, our team is ready to assist with appliance questions, orders, and product guidance.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How do I track my order?
Once your appliance ships, you will receive a confirmation email with a tracking number. You can use that number to monitor your delivery status in real time through the carrier's website.
What is your return policy?
We offer 30-day returns on eligible items. If your refrigerator, TV, or other appliance does not meet your expectations, please review our Return Policy page for full details on how to start the process.
Can I exchange an appliance for a different model?
Yes, exchanges are available within our 30-Day Returns window. Contact our team with your order number and the model you would like instead, and we will walk you through the steps.
How do I choose the right refrigerator size for my kitchen?
Measure the width, depth, and height of your available space before browsing. Our product listings include detailed dimensions, and our team can help you compare models to find the best fit for your layout.
Do your smart TVs come with manufacturer warranties?
Smart TVs sold through Appliance Artisans include the manufacturer's standard warranty. Warranty terms vary by brand and model, so check the product page or contact us for specifics on coverage.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us A Line
Business Hours
Our Commitment To You
Fast Response
Our support team aims to answer every inquiry within 24 hours during business days.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Free Continental Shipping
Most orders ship free within the Continental U.S., with no order minimum required.
30-Day Returns
Not the right fit for your space? Our 30-Day Returns window gives you time to decide with confidence.
